Privacy Policy

C. E. SHEPHERD COMPANY LP is a family owned and operated company located in Houston Texas. In business for more than 40 years, C. E. Shepherd Company LP (hereinafter "CESCO") manufactures galvanized, vinyl-coated and stainless steel welded wire meshes and a broad range of plastic products.

Data Collection and Use: - CESCO collects only that information necessary to provide our services to you. If you request a sample or literature, you will provide to us your name, address, e-mail address, phone number. If you place an order, you will also provide a valid credit card. CESCO uses the information collected to complete your purchase transactions; to send catalogs, samples or other information as requested; to contact you about the status of your orders; and to notify you of product recalls or other information concerning products you have purchased. CESCO does not share this information with third party advertisers.

Cookies, small files we place on your computer's hard drive, collect information about your activities on our site. These cookies transmit information back to the computers at CESCO, which are, generally speaking, the only computers authorized to read such information. This information enhances your shopping experience and allows us to better serve you; it speeds navigation and tracks items in your shopping cart. We may also use this information to monitor the effectiveness of some marketing campaigns and track site traffic. There is absolutely no personally identifiable information stored in these files.

You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. However, if you refuse cookies, you will be unable to order from the CESCO site using the Shopping Cart. You will still be able to browse our selection, but the order process requires that your Web Browser be set to allow cookies.

CESCO collects non-personal, statistical and navigational information about how users navigate through our web sites in order to improve the CESCO site. This data does not include individual names, personal data or account information, so it does not identify you or any other customer.

Accessing, Correcting & Updating Information:
Update or correct your information by calling, writing, faxing or e-mailing us.
C. E. SHEPHERD COMPANY LP
2221 Canada Dry St., Houston, TX 77023
713-924-4300 (Phone)
713-928.2324 (Fax)
sales@ceshepherd.com (e-mail)

CESCO sends e-mail offers regarding special deals, web-only offers and product previews only to customers who have requested them. To request occasional promotional e-mail offers or to remove your name from any e-mail offer list, contact our Customer Service Center as listed above. Registered web site users who have purchased from our web site will receive standard order status communications, such as order confirmation, shipping dates, etc., via e-mail at the e-mail account the user has designated. Your choice to opt-in or opt-out of promotional e-mails will not affect the order status and registration service.

Information Security - CESCO protects against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. These employees are trained to protect our customers' privacy. We limit the information we provide to outside companies to only that information we believe is necessary to carry out their responsibilities.

Your online transaction is very secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. All of your sensitive information is scrambled before, during and after your order is placed on our site. You may notice an unbroken key or a closed lock at the bottom of the page when you enter our "check-out" page indicating a secure connection!

PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING CONTACT US OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

Legal Disclosures: In the highly unlikely event CESCO is required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, CESCO will make such disclosure. In the event the ownership of all or a part of a business within the CESCO were to change, customer information pertinent to that business's operations would likely be transferred to, or licensed for use by, the new owner.

Whom Do I Contact If I Have Additional Questions Or Concerns About This Policy? - If you have any questions or concerns about this policy, please click here for contact information to reach our Customer Service Center by phone, email, or mail: http://www.ceshepherd.com/contact_us.html.